Articles from the Customer Success Team

Adding new comments in Job Documents

Last updated on August 22, 2025

 Learn how to post comments in job documents, tag teammates for quick collaboration, and keep document communication organized.

  1. Go to the Job Docs dashboard.
  2. Open the document you want to comment on.
  3. Click the blue Actions button at the top right of the document viewer.
  4. Select Comment.
  5. Click the Add New button.
  6. Type your comment. To tag anyone from your team, type or click @ immediately followed by their name (no spaces before the name).
  7. The tagged person will receive a notification with a link to the comment and document. Click here to learn how to view and reply to a mention notification.
  8. Click the blue Post arrow button to publish your comment.
    The comment will be visible to all users who have access to that document.
  1. Go to the Job Docs dashboard.
  2. Select the document you want to comment on.
  3. Tap the blue Actions button at the bottom.
  4. Select Comment.
  5. Type your comment. To tag anyone from the team, type or click @ immediately followed by their name (no spaces before the name).
  6. The tagged person will get an in-app and push notification with a link to the comment and document. Click here to learn how to view and reply to a mention notification.
  7. Tap the blue Post arrow button to publish your comment.
    The comment will be visible to all users who have access to that document.

⚠️ Notes

  • Use @ to notify a teammate directly so they’ll receive an alert.
  • Keep comments short and action-focused for quicker responses.
  • Review your comment before posting to avoid misunderstandings.
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